We guarantee our PRU-DENT instruments and retipping points to be free of manufacture or material defects for the useable life of the instrument.

The useable life of an instrument is determined by it's use and user.
If an instrument is worn to the point where it can no longer be used or re-sharpened to perform it's function as it was originally designed, it's useable life has ended.
(It is understood that any instrument sent to PRU-DENT for retipping has outlived it's useable life and has no intrinsic value.)

If you feel that a PRU-DENT new or retipped instrument has worn out too quickly, contact us. We will test the integrity of the materials, (which does not change with normal use and care), if the instrument does not meet our quality standards we will repair, retip, or replace it, at our discretion.

All instruments retipped by PRU-DENT are guaranteed not to crack or fail for thirty days from the invoice date. That includes other manufacturer's handles that have been retipped by PRU-DENT.

If you have any questions or problems with any of our products or our services please call us at: (800) 631-2339. As a manufacturer, customer complaints are the best way to learn how to improve your product, so please call. We're here to serve you.


Tim J. Prusaitis